Terms & Conditions
These terms govern professional orders placed with pilates-grip-socks.com.
Terms
1. Scope
These terms apply to any order for customised products placed by a professional customer. Placing an order implies unreserved acceptance of these terms.
2. Quotes and orders
Each project is the subject of a bespoke quote specifying the style, quantities, customisation options, price and lead times. The order becomes firm upon written approval of the quote and, where applicable, the mock-up.
3. Pricing and payment
Prices are quoted exclusive of tax, shipping and customs charges. Payment terms (deposit, balance before dispatch) are set out in the quote.
4. Production and customisation
As products are made to order, they are not subject to a right of withdrawal. Slight variations in colour or branding placement inherent to the textile process may occur.
5. Delivery
Stated lead times are indicative and run from approval of the mock-up and receipt of the deposit. Risk transfers to the customer upon handover to the carrier.
6. Complaints
Any complaint must be submitted in writing within 14 days of receipt, accompanied by photographs of the products concerned.
7. Governing law
These terms are governed by French law.